How do I claim my refund?
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- Contact us within the time stated in the cancellation policy to document the issue and place a hold on the booking payment.
- Include invoice or other evidence of the issue as part of your claim.
- Be responsive to our requests for additional information and cooperation.
- Have used reasonable efforts to remedy the circumstances of the Rental Issue with the driver/person in charge before making a claim, including messaging your contact on WAHDAH to notify them of the issue.
- Amount will be credited to the customer’s account within three days of the working day.
- We'll notify the transaction of the refund through email.
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